Legal notice

Legal Disclaimer

Trade name: Dalmivo Phone number: +33975564772 Email: sales@dalmivo.store Physical address: 16 Avenue Vincent Auriol, 31600 Muret, France Effective Date: September 2026

This Legal Disclaimer governs all website access, browsing activities, product inquiries, order placements, payment transactions and after-sales services operated by Dalmivo. By visiting, browsing and purchasing products on our official website, all users and customers fully read, understand and unconditionally accept all liability limitation clauses, legal provisions and disclaimer rules stated below. This document works in conjunction with our Shipping Policy, Terms of Sale, Return & Refund Policy and Privacy Policy, forming a complete and legally binding user agreement between Dalmivo and all customers. This policy fully complies with French Commercial Law, French Consumer Code, LCEN Digital Economy Law, EU Consumer Rights Directive and GDPR (RGPD) data protection regulations.

1. Governing Law & Judicial Jurisdiction

All website operations, commercial sales contracts, logistics delivery services, after-sales maintenance and consumer disputes shall be exclusively governed by the laws of the French Republic and the European Union. Any litigation, arbitration or dispute settlement arising from website usage, product transactions and service violations shall be submitted to the competent judicial courts of France for exclusive jurisdiction.

If any individual clause of this disclaimer is deemed invalid, illegal or unenforceable by a competent French administrative or judicial authority, the remaining clauses shall remain in full legal force and enforceable effect. No content in this document shall waive, restrict or modify the statutory mandatory liabilities stipulated by French and EU law, including personal injury, fatal accidents caused by negligence, fraud, intentional misrepresentation, and legally protected consumer rights.

2. Website Content & Product Information Limitation

All product images, color displays, size charts, material descriptions, structural specifications, functional introductions, technical parameters, usage tutorials, pricing labels, discount rules and promotional content published on the website serve only as illustrative references. Dalmivo commits to maintaining truthful, accurate and updated product information; nevertheless, minor visual differences may inevitably occur due to screen resolution deviation, photographic lighting, shooting angles, image compression processing and normal industrial batch production differences. Such subtle discrepancies do not constitute product defects, false advertising, commercial misrepresentation or contractual breach.

All customer reviews, user testimonials, usage effect displays and case demonstrations on product pages reflect only personal individual experience. Dalmivo does not guarantee consistent usage effects, fitness or performance for every purchaser.

We reserve the absolute right to update, adjust and optimize product specifications, design styles, packaging formats, pricing mechanisms, promotional activities and website content at any time without prior notice. In cases of website system failures, program bugs, abnormal price display errors, inventory data anomalies, invalid orders or malicious order submissions, Dalmivo reserves the right to cancel relevant abnormal orders and issue full refunds without additional compensation liability.

3. Product Usage Risk & Liability Exclusion

All products sold by Dalmivo pass strict factory quality inspections and comply with EU safety certification standards and French consumer product regulations before official dispatch. All physical commodities carry inherent usage risks. Customers shall independently evaluate their personal physical condition, environmental adaptability and usage applicability before use, and must strictly abide by official user manuals, operation guidelines and safety warning specifications.

Within the maximum scope permitted by French and EU law, Dalmivo shall not be held legally responsible for personal injury, property loss or economic damage caused by the following circumstances:

  • Incorrect installation, non-standard operation or usage beyond the product’s designed functional scope
  • Unauthorized disassembly, structural modification, component replacement or private refitting
  • Continuous use of worn, deformed, damaged or defective products
  • Violation of official safety operation specifications and product usage warnings
  • Improper manual storage, external collision damage, moisture corrosion, environmental erosion or customer personal negligence
  • Physical discomfort, adaptation reaction or usage inadaptability caused by individual physical differences

The official product warranty only covers verified factory manufacturing defects. All losses and hazards caused by human misuse, improper operation, accidental damage or unauthorized modification shall be fully borne by the customer.

4. Third-Party Link Disclaimer

Our website may contain hyperlinks to third-party platforms, social media channels and external service websites for user browsing convenience. Dalmivo has no control over third-party website content, operational standards, data security mechanisms, service quality and privacy protection rules. Users accessing external links shall bear all risks independently. We undertake no joint liability for privacy risks, property losses, transaction disputes and security hazards generated by third-party platforms.

5. Intellectual Property Protection

All intellectual property resources of this website, including Dalmivo brand name, registered trademark, official logo, webpage layout design, original text copy, graphic pictures, product shooting materials, marketing creative content and all copyrighted works, are exclusively owned by Dalmivo. Without prior written official authorization, no individual, enterprise or third-party institution may copy, download, screenshot, reproduce, disseminate, edit, resell or commercially utilize our intellectual property content.

We reserve all legal rights under French intellectual property law to issue infringement cease-and-desist notices, file platform complaints and initiate legal claims to obtain full economic compensation for any infringement behavior.

6. GDPR (RGPD) Data Protection Compliance

All personal user data collected during website browsing, account access and order submission, including customer name, shipping address, contact phone number and email address, is processed strictly in accordance with the EU GDPR and French national data protection regulations. All personal data is only used for order confirmation, payment verification, logistics arrangement, after-sales service follow-up and official service notification delivery.

We will never sell, rent, trade or disclose user private data to unrelated commercial third parties without explicit user authorization. Users permanently hold the right to inquire, correct, restrict and permanently delete personal information by contacting our official customer service email.

7. Force Majeure Exemption

Dalmivo shall be exempted from contractual liability for service delay, delivery suspension, order non-execution and service interruption caused by unforeseeable and uncontrollable force majeure events, including natural disasters, extreme severe weather, logistics carrier strikes, port closure, customs policy adjustment, public health emergencies, government mandatory regulatory measures and other objective uncontrollable factors.

8. Policy Revision & Final Interpretation Right

We reserve the unilateral right to revise, update and supplement this Legal Disclaimer according to legal regulatory updates and business operational adjustments. All revised clauses shall take effect immediately upon official website publication without separate user notification. Continued website browsing, product viewing and order placement after policy updates shall be deemed as automatic recognition and acceptance of the latest terms.

The final legal interpretation right of all clauses of this disclaimer belongs exclusively to Dalmivo.

9. Official Contact Information

Trade name: Dalmivo Phone number: +33975564772 Email: sales@dalmivo.store Physical address: 16 Avenue Vincent Auriol, 31600 Muret, France